Last Updated: May 2026
Stellawei ("we", "the platform") values your privacy. This policy explains how we collect, use, store, and protect your personal information. By using the platform, you agree to the terms of this Privacy Policy.
When you use the Stellawei platform, we may collect: account information (email, name), payment information (securely processed by Stripe—we do not store full card details), booking and consultation records, real-time chat messages, and device/usage data such as browser type and IP address.
We use your information to: provide and maintain platform services, process payments and refunds, match you with suitable masters, send booking reminders and notifications, improve user experience and platform features, and comply with legal requirements.
To enable platform functionality, we share necessary data with trusted third parties: Stripe (payment processing), Supabase (database storage and authentication), and Vercel (website hosting). These providers adhere to industry-standard security and privacy practices.
We use cookies and similar technologies to maintain your login session, remember language preferences, and analyze site traffic for performance optimization. You can manage or disable cookies in your browser settings, though some features may be limited.
You have the right to access, correct, or delete your personal data. To delete your account and all associated data, email support@stellawei.org and we will process your request within 30 days. Please note that some transaction records may need to be retained longer for legal compliance.
If you have any questions about this Privacy Policy, please contact our team at support@stellawei.org.